Policies

 

Privacy Policy:

Your privacy is important to us. We protect your personal information as if it were our own. The information that you provide to us is used only for processing your orders and communicating with you. We will not disclose your information to any other entity unless we are required by law to do so. 

 

Return Policy:

Your satisfaction is important to us. Please contact us as soon as possible if there are problems with your order. Returns accepted for 30 days following ship date. 

Returned items must be unused and in their original packaging. All returns must be accompanied by the packing slip. Returned items may be subject to a small restocking fee. You may want to insure your return; we are not responsible for lost or misdirected returns. Shipping, handling and processing charges are non-refundable. If you paid by credit card, a credit will be issued and will appear on your billing statement.

Sales of books, instant downloads, patterns, and kits are final and are not eligible for return/refund.

No refunds after 30 days. We do not do exchanges - please return for refund and place a new order if you would like to exchange.

Please contact us prior to initiating a return. Send pre-authorized returns to:

Happy jack's

4905 W 2nd street

PO Box 2646

Roswell, NM 88201

 

If you have any questions regarding your order, please feel free to contact us at:

575.623.1544 or reallacysstiffstuff@gmail.com

 

Wholesale:

Lacy's Stiff Stuff beading foundation is available wholesale to those who qualify.  Please fax or email us your resale certificate and contact information so that we may send you our wholesale pricing information.

               *Currently, Lacy's Stiff Stuff is the only product available for wholesale from Happy Jack's Bead Emporium. If you are a wholesale customer, please contact us by telephone or fax to place your order.

 

Shipping:

Our shipping is always FAST, always FREE!  

       *Just pay $1.95 order processing fee per order.

We ship anywhere in the United States.

 

 

 

 

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Credit Card Processing

Happy Jack's Inc * 4905 W 2nd St * PO Box 2646 * Roswell, NM 88201 * USA * Phone: (575) 623.1544 

 * Sites: www.happyjacksbeademporium.com * www.lacysstiffstuff.com

find us on facebook, click here to be taken to the Happy Jack's home of Lacy's Stiff Stuff fb page.